Terms & Conditions

Last Updated: October 9, 2026

These Terms of Service govern your use of the Glance website, online store, products, services, and related features. By accessing or using the website, you agree to be bound by these Terms and the applicable policies referenced on the website.

1. Overview

Glance provides an online shopping experience offering eyewear products, services, information, and related website features.

By accessing or using the Glance website, placing an order, or otherwise using our services, you agree to these Terms of Service and applicable website policies.

If you do not agree with these Terms, please do not use the website or services.

2. Access and Account

Customers must provide accurate, complete, and current information when using the website, creating an account where applicable, or placing an order.

Customers are responsible for maintaining the security of their account information and for activities conducted through their account.

Glance reserves the right to restrict or suspend access where necessary to protect the website, customers, or business operations.

3. Our Products

Glance makes reasonable efforts to provide accurate product descriptions, specifications, photographs, and other product information.

Actual product colors and appearance may vary depending on your device, display settings, lighting, and other factors.

Product descriptions, availability, quantities, specifications, and other product information may change without notice.

4. Orders

Placing an order constitutes an offer to purchase the selected products.

All orders are subject to acceptance, product availability, payment authorization, and other applicable order requirements.

Glance may refuse, limit, or cancel an order when reasonably necessary, including in cases involving product availability issues, pricing or listing errors, suspected fraudulent or unauthorized activity, or other circumstances affecting the validity or fulfillment of an order.

Customers should carefully review their order information before submitting an order because cancellation or modification may not be possible once processing has begun.

5. Prices and Billing

Product prices, discounts, promotions, and other offers may change without notice.

Customers are responsible for providing accurate billing, payment, and contact information.

Applicable taxes and other charges, where required, may be calculated and displayed during checkout.

Glance reserves the right to correct pricing, promotional, product, or billing errors and may cancel or adjust affected orders when necessary.

6. Shipping and Delivery

Shipping and delivery are subject to the applicable Shipping Policy and Returns & Refund Policy.

Delivery estimates are approximate and are not guaranteed.

Glance is not responsible for delays caused by carriers, severe weather, holidays, natural disasters, or other circumstances beyond its reasonable control.

Customers are responsible for providing accurate shipping information.

7. Intellectual Property

All content appearing on the Glance website, including text, product descriptions, photographs, images, graphics, designs, logos, trademarks, product information, page layouts, and other materials, is owned by or licensed to Glance or its applicable content providers.

Such content is protected by applicable intellectual property laws.

Customers may not copy, reproduce, modify, distribute, publish, display, sell, license, or otherwise use website content without appropriate authorization, except where permitted by applicable law.

8. Optional Tools

The website may provide access to third-party tools, applications, or services.

Such tools may be provided on an "as available" basis and may be subject to additional terms established by the applicable third-party provider.

Customers use third-party tools at their own discretion and risk.

9. Third-Party Links

The Glance website may contain links to third-party websites, services, or resources.

Glance does not control third-party websites and is not responsible for their content, accuracy, availability, security, privacy practices, policies, or activities.

Customers should review the applicable terms and privacy policies of third-party websites before using them or providing personal information.

10. Relationship with Shopify

The Glance website may be powered by Shopify, which provides the technology and infrastructure used to operate the online store.

Purchases and transactions for products sold through Glance are made directly between the customer and Glance.

Shopify may provide technology, hosting, payment, security, analytics, or other services associated with the operation of the website, subject to applicable Shopify terms and policies.

11. Privacy Policy

Personal information collected through the website is handled in accordance with the applicable Privacy Policy.

Glance, Shopify, payment providers, shipping providers, technology providers, and other service providers may process information as reasonably necessary to operate the website, process transactions, provide services, maintain security, and fulfill legal or business requirements.

12. Feedback

Customers may submit reviews, suggestions, ideas, comments, photographs, or other feedback relating to Glance or its products.

By submitting feedback, you grant Glance permission, to the extent permitted by applicable law, to use, reproduce, modify, publish, distribute, display, and otherwise use that feedback for business, promotional, operational, or other lawful purposes.

Customers should not submit confidential information or content that they do not have the right to provide.

13. Errors, Inaccuracies, and Omissions

Information on the website may occasionally contain errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, availability, shipping information, images, or other website content.

Glance reserves the right to correct, update, or change such information and to cancel or adjust affected orders where necessary.

Glance is not obligated to maintain incorrect information when an error has been identified.

14. Prohibited Uses

The website may only be used for lawful purposes.

Customers may not use the website to:

  • Violate applicable laws or regulations

  • Commit fraud or engage in unauthorized transactions

  • Abuse, harass, threaten, or harm others

  • Infringe intellectual property or other rights

  • Attempt unauthorized access to the website or systems

  • Introduce viruses, malware, harmful code, or other malicious material

  • Send spam or unauthorized communications

  • Scrape, copy, or collect website content or data through unauthorized methods

  • Interfere with the security, functionality, or operation of the website

  • Use the website for any activity that may harm Glance, its customers, service providers, or other users

15. Automated Agents

Automated agents, bots, crawlers, scripts, or similar technologies may only access or interact with the website when permitted by Glance or applicable technical access rules.

Automated access must not interfere with website operation, bypass security measures, collect information without authorization, or otherwise violate these Terms.

16. Termination

Glance may suspend, restrict, or terminate access to the website or services when reasonably necessary, including where a customer violates these Terms or uses the website in a manner that may harm Glance, its customers, or its systems.

Termination does not affect rights or obligations that arose before termination.

Provisions relating to intellectual property, privacy, disclaimers, limitation of liability, indemnification, and other provisions that by their nature should continue may remain effective after termination.

17. Disclaimer of Warranties

To the fullest extent permitted by applicable law, the website, its content, and services are provided on an "as is" and "as available" basis.

Glance does not guarantee that the website will always be available, uninterrupted, secure, accurate, complete, or error-free.

Nothing in these Terms is intended to exclude or limit any warranty, right, or protection that cannot lawfully be excluded or limited under applicable law.

18. Limitation of Liability

To the fullest extent permitted by applicable law, Glance and its applicable affiliates, service providers, partners, representatives, and other related parties will not be liable for indirect, incidental, special, consequential, or similar losses arising from or related to the use of the website, services, or products.

Nothing in these Terms limits liability that cannot legally be limited or excluded under applicable law.

19. Indemnification

To the fullest extent permitted by applicable law, customers agree to indemnify and hold harmless Glance and its applicable affiliates, service providers, partners, representatives, and related parties from claims, losses, damages, liabilities, costs, and expenses arising from:

  • A violation of these Terms

  • A violation of applicable law

  • Misuse of the website or services

  • Infringement of third-party rights

  • Unauthorized or improper use of website content or services

20. Severability

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the fullest extent permitted by law where possible.

If it cannot be enforced, the affected provision will be treated as severed to the extent necessary, and the remaining provisions will continue in effect.

21. Waiver and Entire Agreement

Failure by Glance to enforce any provision of these Terms does not constitute a waiver of that provision or any other right.

These Terms, together with applicable website policies and other terms expressly referenced herein, constitute the agreement governing your use of the website and services, except where additional terms are expressly provided for a particular service or transaction.

22. Assignment

Customers may not assign or transfer their rights or obligations under these Terms without prior written consent from Glance, except where such restriction is prohibited by applicable law.

Glance may assign or transfer its rights and obligations as permitted by applicable law.

23. Governing Law

These Terms are governed by the applicable laws of the jurisdiction in which Glance is legally established, except where applicable law requires otherwise.

Any dispute will be subject to the courts or dispute-resolution procedures that have jurisdiction under applicable law.

24. Headings

Section headings are provided for convenience only and do not affect the interpretation, meaning, or enforcement of these Terms.

25. Changes to Terms of Service

Glance may update, modify, or replace these Terms from time to time to reflect changes in our business, website, services, or applicable requirements.

The most current version will be posted on the website with a revised Last Updated date.

Continued use of the website after updated Terms are posted may constitute acceptance of the revised Terms to the extent permitted by applicable law.

Contact Information

Business Name: Glance
Business Email: support@glance.com
Business Address: 8401 Airport Blvd, Juneau, Alaska 99801, United States
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM AKT
Order Cut-Off Time: 5:00 PM AKT